One shared WhatsApp inbox
Your business WhatsApp, answered by the whole team.
Hadeelo is a shared inbox for your WhatsApp Business number — for shops and small businesses.
Works through the official WhatsApp Business Platform.
7-day free trial. No card needed.
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What You Get
Everything a busy shop needs on WhatsApp.
Hadeelo works with your WhatsApp Business number. Here is what it does, in plain words.
Answer Together
Your whole team on one number, and nobody left waiting.
Shared Inbox
Every chat from your WhatsApp Business number arrives on one screen. Each staff member signs in with their own account, and every chat shows who is looking after it.
More About Shared InboxWaiting Alerts
Choose how long is too long — from 5 minutes to an hour. When a customer waits longer, the owner’s phone buzzes, and staff get alerts for their own chats.
More About Waiting Alerts
Replies That Run by Themselves
Answers at any hour, written once by you.
Auto Replies
A welcome message, a menu of buttons customers tap, and a “we’re closed” message outside your opening hours — weekends and holidays too.
More About Auto RepliesFlows
A conversation you write once: the customer taps a choice and the next question arrives, at any hour. Describe what you want and Hadeelo’s AI drafts the whole flow.
More About FlowsAI Answers
The AI answers customers by itself — in their language, using only your website and the information you give it. When it isn’t sure, it passes the chat to your team.
More About AI Answers
Any Language
Serve customers who don’t speak your staff’s language.
Translation
Customers write in their language and your staff read it in theirs. Replies go back translated. Voice notes are written out as text, so staff can read them in a busy shop.
More About Translation
Bring More Customers
Offers to your customers, and ads you can measure.
Campaigns
Send one approved message — an offer, a reminder — to many customers at once. You see what WhatsApp will charge before anything is sent, and customers who reply STOP are taken off.
More About CampaignsCame From Ads
If you run Facebook or Instagram ads with a WhatsApp button, every chat shows which ad it came from. Choose what happens: start a flow at a chosen step, or add a label.
More About Came From Ads
How It Works
Ready in three steps.
Create an Account
Your business name, your name, your email and a password.
Connect Your WhatsApp Number
Scan a QR code with the WhatsApp Business app on your phone.
Your Team Answers From One Screen
Add your staff and reply together. The app on your phone keeps working.
Prices
Try it free for 7 days.
The trial includes the AI features too, up to 10 AI answers a day. After that, choose a plan. To pay, message us on WhatsApp.
Basic
$10 a month
The shared inbox, auto replies, flows and campaigns. No AI.
Own AI Key
$15 a month
Everything in Basic, plus the AI features using your own Gemini or OpenAI key.
Premium
$21 a month
Everything in Basic, plus the AI features using Hadeelo’s AI. No key needed.
Questions
What people ask before they start.
- What is Hadeelo?
- Hadeelo is a shared inbox for a WhatsApp Business number. Your whole team answers customers from one screen on a computer or phone, with auto replies, chat flows, AI answers, translation, campaigns and alerts when a customer has waited too long.
- Who is Hadeelo for?
- Shops, coaching centres, clinics, salons, restaurants and other small businesses where two or more people answer customers on WhatsApp.
- Can I keep using the WhatsApp Business app on my phone?
- Yes. You connect your number by scanning a QR code with the WhatsApp Business app, and the app keeps working. Messages appear in Hadeelo and on your phone.
- How much does Hadeelo cost?
- There is a 7-day free trial with no card needed. After that: Basic $10 a month, Own AI Key $15 a month, Premium $21 a month.
- Does WhatsApp charge extra?
- WhatsApp (Meta) charges businesses for some messages, depending on the country and the kind of message. These charges are separate from Hadeelo’s price, and Hadeelo shows the cost before you send a campaign.
- Is Hadeelo official? Will my number be blocked?
- Hadeelo works through the official WhatsApp Business Platform, not an unofficial app. It follows WhatsApp’s rules, such as approved messages for offers and stopping messages to customers who reply STOP.
- Do I need technical knowledge?
- No. You create an account, scan a QR code with your phone, and add your staff. Everything is written in plain words.
- Can I delete my data?
- Yes. You can ask for your business’s data to be deleted at any time from the Delete My Data page.
Bring your whole team into one WhatsApp inbox.
Create an account, connect your number, and start answering together.
Hadeelo works through the official WhatsApp Business Platform. It is an independent product, not made or endorsed by WhatsApp or Meta.