AI Answers
An AI That Answers Customers from Your Own Information
Many customer questions have answers that are already on your website or price list. Hadeelo reads your website and the information you add, then answers customers on WhatsApp in their own language. It does not make things up: when the answer is not in your information, it hands the chat to a person.
7-day free trial. No card needed.
How It Works
- 1Give It Your InformationYour website address, plus anything else — prices, timings, rules.
- 2Choose When It Hands OverFor example: when a customer asks for a person, is angry, or has a payment problem.
- 3Switch It OnIt answers new messages, and you can see every answer in the Inbox.
What You Get
- Answers in the customer’s own language.
- Uses only your information; never invents prices or promises.
- Hands the chat to your team when unsure, when the customer asks for a person, is unhappy, or has a refund or payment problem.
- Topics it must never discuss, set by you.
- Try a question first and see the answer before switching it on.
Included in: Free trial (up to 10 AI answers a day), Own AI Key and Premium.
Questions
- Will the AI give wrong prices?
- It answers only from your website and the information you give it. If the answer isn’t there, it passes the chat to your team.
- Which AI does it use?
- Premium and the free trial use Hadeelo’s AI. On the Own AI Key plan you connect your own Gemini or OpenAI key and pay the AI company directly.